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1. CHOOSE THE RIGHT PEOPLE FOR THE CHANGE MANAGEMENT BOARD Identify and recruit the right change agents to support the change process. Include an executive sponsor, the IT team, a project manager, the HR function, stakeholders from directly affected departments

« Everything would be fine if it wasn’t for end users » The focus of too many projects is in the wrong place. Excel spreadsheets cannot predict the success of an Office 365 rollout. The success of a project is down to

Marc Benioff’s often quoted statement could have been made at any time since the first industrial revolution and developments in technology have brought incredible benefits to our lives and business. Some of us embrace these changes, upgrading our phones at

Some people talk of Articial Intelligence (AI) as a future technology, either painting a picture of utopia with machines doing all our menial tasks and robot surgeons working 24/7 saving children or at the other end of the spectrum with

« Mandarine Academy has announced earlier today at the Microsoft Inspire convention in Washington DC its first partnership alliance in Canada with a value-added distributor in IT Cloud Solutions. « With IT Cloud Solutions, Mandarine Academy’s Mooc Office 365 training platform will be made available this fall through the IT Cloud’s partner

You may already be familiar with our MOOC Office 365 end user training platform, but do you know our dedicated Windows 10 training platform? What training content can I find? Live, interactive trainer led web conference sessions provided to you